Policy

Refund Policy

Last updated: 2026

30-Day Money Back Guarantee

We stand behind every SafeWave chip we sell. If you're not completely satisfied, we offer a full refund within 30 days of your purchase — no questions asked. Zero risk.

Eligibility

Who Qualifies for a Refund?

You are eligible for a full refund if:

Your refund request is submitted within 30 days of the original purchase date.
You contact our support team at support@odinemf.com with your order number.
The item is returned in its original or reasonable condition.

We understand that buying online can feel like a risk. That's why we've removed all of it — if the product doesn't work for you for any reason, we'll make it right.

100% Risk-Free Purchase 30 days to try it. Full refund if you're not satisfied. No hassle.

Process

How to Request a Refund

Requesting a refund is simple. Follow these steps:

Email us at support@odinemf.com with your order number and the reason for your return.

Our team will respond within 1 business day with return instructions and a prepaid label where applicable.

Ship the item back using the provided instructions. Once received, your refund will be processed within 3–5 business days.

Your refund will be issued to your original payment method. You'll receive a confirmation email when it's been processed.

Timeline

Refund Processing Times

Once we receive your returned item, refunds are processed within 3–5 business days. Depending on your bank or card issuer, it may take an additional 3–7 business days for the funds to appear in your account.

If you paid via PayPal, refunds are typically reflected within 1–2 business days. If you haven't seen your refund after 10 business days from our confirmation, please contact us and we'll investigate immediately.

Exchanges

Exchanges & Damaged Items

If you received a damaged or defective item, please email us at support@odinemf.com with a photo of the item and your order number. We will ship a replacement at no cost to you, no return required.

If you'd like to exchange your order for a different quantity or package, reach out to us within 30 days and we'll do our best to accommodate you.

Contact

Need Help?

Our support team is here to make things right. Contact us at support@odinemf.com or call +1 (877) 839-8941. We respond within 1 business day.